How are cosmetic products regulated in Australia?
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Compliance & Business Series
Australian Cosmetics Regulation:
What Every Soapmaker
Needs to Know
A complete plain-English guide to AICIS, ingredient compliance, labelling law, and how to sell your handmade soap legally in Australia.
You've perfected your recipe, sourced your ingredients, and you're ready to sell. But before your first bar hits the market β or even your own social media shop β it's worth understanding the legal framework that governs cosmetics in Australia. The rules are more detailed than most new soapmakers expect, but they're not as daunting as they seem once broken down clearly. This guide covers everything you need to know.
Please note: This article is for general educational purposes only and does not constitute legal advice. Regulations change β always verify current requirements directly with AICIS, the ACCC, and the TGA before selling cosmetic products in Australia.
Who Regulates Cosmetics in Australia?
Unlike food or pharmaceuticals, cosmetics in Australia don't have a single dedicated regulator. Instead, they sit across three different government bodies, each covering a different aspect of the supply chain:
- AICIS (Australian Industrial Chemicals Introduction Scheme) β regulates the introduction (manufacture or import) of cosmetic ingredients as industrial chemicals under the Industrial Chemicals Act 2019. This is the primary scheme for soapmakers and cosmetic formulators.
- ACCC (Australian Competition and Consumer Commission) β enforces cosmetic product safety and labelling standards, including the Consumer Goods (Cosmetics) Information Standard 2020.
- TGA (Therapeutic Goods Administration) β steps in only when a product makes therapeutic claims (e.g. "treats acne," "kills bacteria"). If your product is purely cosmetic, the TGA is not involved.
Understanding which body applies to your product is the first and most important step. For the vast majority of handmade soap and skincare makers, AICIS and the ACCC are the two that matter most.
Cosmetic vs Therapeutic Good: The Critical Distinction
This distinction is perhaps the most important concept for Australian soap and skincare sellers to understand β and the most frequently misunderstood. The classification of your product determines which regulatory framework applies, and getting it wrong can have serious consequences.
What Is a Cosmetic?
The Australian Government defines a cosmetic as "a substance that is designed to be used on any external part of the human body β or inside the mouth β to change its odours, change its appearance, cleanse it, keep it in good condition, perfume it or protect it."
Examples relevant to soapmakers: handmade cold process soap, body wash, face cleanser, lip balm, body butter, bath bombs, scrubs, shampoo bars, and room sprays. All of these, when making only cosmetic claims, fall under AICIS and the ACCC.
What Is a Therapeutic Good?
Therapeutic goods are "products that prevent, diagnose or treat diseases, or that affect the structure or functions of the human body." These are regulated by the TGA and require a significantly higher standard of evidence, testing, and registration.
The language you use on your labels and marketing matters enormously. If you describe your soap as "antibacterial," "treats eczema," "reduces inflammation," "heals wounds," or "kills germs," your product may be reclassified as a therapeutic good β even if the formulation is identical to a purely cosmetic bar. The TGA actively monitors online marketplaces and social media for therapeutic claims on unlicensed products. Stick to cosmetic language: cleanses, moisturises, softens, perfumes, conditions.
| Feature | Cosmetic (AICIS / ACCC) | Therapeutic Good (TGA) |
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| Purpose | Cleanse, perfume, protect, beautify | Prevent, treat, or diagnose a condition |
| Example claims | "Moisturises skin," "cleanses gently" | "Treats eczema," "antibacterial," "kills germs" |
| Regulator | AICIS + ACCC | TGA |
| Registration | AICIS business registration + AIIC ingredient listing | TGA ARTG listing or registration required |
| Complexity | Manageable | High β specialist advice recommended |
Understanding AICIS: The New Framework
On 1 July 2020, the National Industrial Chemicals Notification and Assessment Scheme (NICNAS) was replaced by AICIS β the Australian Industrial Chemicals Introduction Scheme. This wasn't just a name change; it represented a fundamentally different, risk-based approach to regulating industrial chemicals, including cosmetic ingredients.
Why the Change?
NICNAS had a one-size-fits-all assessment model that was considered administratively burdensome for low-risk everyday chemicals like cosmetic ingredients. AICIS introduced a tiered, risk-proportionate model β meaning that a commonly used, well-understood ingredient like citric acid faces far less regulatory burden than a novel compound with unknown human health or environmental impacts.
The Five Categories
Under AICIS, every industrial chemical that is manufactured in or imported into Australia for commercial purposes must be classified into one of five categories. As a soapmaker sourcing ingredients, understanding these categories helps you work with your suppliers and verify ingredient compliance.
| Category | What It Means | Examples in Soap Making |
|---|---|---|
| Listed | Low-risk chemicals with established safety profile; no pre-market assessment needed | Common carrier oils, sodium chloride, glycerine |
| Exempted | Excluded from most AICIS obligations due to very low risk or natural occurrence | Many naturally occurring plant extracts |
| Reported | Medium-risk; can be introduced after submitting a report to AICIS (no prior approval needed) | Some specialty fragrance compounds |
| Assessed | Higher-risk; requires full pre-market assessment and AICIS approval before use | Novel ingredients with limited safety data |
| Commercial Evaluation Authorisation | Allows limited-volume introduction for evaluation purposes only | Experimental ingredients under trial |
"For most Australian soapmakers using established, commonly available cosmetic ingredients, the chemicals you're working with will already be Listed or Exempted β the lowest-risk categories requiring the least administrative burden."
The Australian Inventory of Industrial Chemicals (AIIC)
The AIIC is Australia's master list of industrial chemicals that have been assessed and approved for use. If an ingredient in your cosmetic product is listed on the AIIC, it generally means that ingredient has been cleared for introduction into Australia under the applicable conditions.
Before using any ingredient in a product you intend to sell, you or your ingredient supplier must verify that it is listed on the AIIC or has been notified to AICIS for assessment. This is a key compliance step that many small makers overlook.
Practical tip: When purchasing ingredients from reputable Australian cosmetic suppliers like Soapmaid, your supplier has already done much of this groundwork. They source ingredients that comply with Australian regulations and can provide safety data sheets (SDS) and ingredient documentation. Always ask for SDS documentation and keep copies on file β this is both a legal requirement and good business practice.
Natural and Organic Ingredients
A common misconception among handmade cosmetic makers is that "natural" or "organic" ingredients are automatically exempt from regulation. This is not the case. Under AICIS, all ingredients β including natural extracts, plant oils, and botanicals β are classified as industrial chemicals and fall within the regulatory framework.
However, "naturally occurring chemicals" do have a specific legal definition that grants some exemptions. AICIS defines these as chemicals that occur in a natural environment and are extracted without chemical change by: manual, mechanical, or gravitational means; dissolution in water; flotation; or heating solely to remove uncombined water.
This means cold-pressed plant oils, some essential oils, and unrefined butters may qualify as naturally occurring chemicals and benefit from reduced obligations β but they are still classified as industrial chemicals and still sit within the AICIS framework overall.
AICIS Registration: Do You Need to Register?
Whether you need to register your business with AICIS depends on what role you play in the supply chain. The rules differ between manufacturers, importers, and downstream users (formulators who buy already-compliant ingredients).
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Manufacturers of Cosmetic Ingredients
If you are creating or synthesising a cosmetic ingredient from scratch in Australia β for example, producing your own lye, synthesising a preservative, or manufacturing a novel compound β you are classified as a manufacturer under AICIS and must register and comply with the full scheme requirements.
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Importers of Cosmetic Ingredients
If you are importing cosmetic ingredients directly from overseas suppliers β not buying through an Australian distributor β you are an importer under AICIS. You must register with AICIS and ensure each ingredient you import is appropriately categorised. This is common for soapmakers who source ingredients from international wholesale suppliers.
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Formulators (Downstream Users)
If you are purchasing pre-compliant ingredients from Australian suppliers who have already handled AICIS obligations, you are a downstream user (or formulator). You generally do not need to register with AICIS, but you are still responsible for ensuring your finished product is labelled correctly under ACCC rules and that your ingredients are being used within their approved conditions.
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Hobbyists and Personal Use
If you are making soap or cosmetics purely for personal use with no commercial intent, AICIS obligations do not apply. The moment you sell, gift in exchange for value, or distribute commercially, compliance requirements kick in.
Cosmetic Labelling Requirements in Australia
Even if your ingredients are fully compliant, the ACCC's Consumer Goods (Cosmetics) Information Standard 2020 sets strict requirements for how your finished product must be labelled. Non-compliant labelling can result in enforcement action, product recalls, and significant fines.
What Must Appear on Your Label?
- Ingredient list in INCI format β all ingredients must be listed by their International Nomenclature of Cosmetic Ingredients (INCI) name, in descending order of concentration (highest first).
- Name and address of the responsible supplier β the Australian business name and street address (PO Box is not sufficient) of the party responsible for the product in Australia.
- Net contents β the weight or volume of the product, in metric units (grams or millilitres).
- Batch identifier or date of manufacture β to enable product recalls if necessary. A lot number, batch code, or manufacture date all satisfy this requirement.
- Directions for use and warnings β where required by the Standard or relevant safety data. For example, products containing certain allergens or ingredients with usage restrictions.
- Country of origin β required under Australian Consumer Law if the product is imported.
- All text in English β labels must be in English, legible, and permanent.
INCI Names Explained
INCI (International Nomenclature of Cosmetic Ingredients) is the globally standardised naming system for cosmetic ingredients. Every ingredient in your soap must be listed using its correct INCI name β not a common name, a trade name, or a marketing descriptor. For example:
| Common Name | Correct INCI Name |
|---|---|
| Coconut oil | Cocos Nucifera (Coconut) Oil |
| Olive oil | Olea Europaea (Olive) Fruit Oil |
| Shea butter | Butyrospermum Parkii (Shea) Butter |
| Castor oil | Ricinus Communis (Castor) Seed Oil |
| Lye / caustic soda | Sodium Hydroxide (pre-saponification); Sodium (soap salt name) post-cure |
| Lavender essential oil | Lavandula Angustifolia (Lavender) Oil |
| Glycerine | Glycerin |
| Titanium dioxide | CI 77891 |
Note on lye in cold process soap: In cold process soap, sodium hydroxide (lye) undergoes a complete chemical reaction during saponification and is not present in the finished bar. The finished product contains sodium salts of the oils used (e.g. Sodium Cocoate, Sodium Olivate). Technically, you list the saponified salts, not the lye itself, on the INCI label of a fully cured bar. However, labelling conventions vary β many makers include a disclaimer. When in doubt, seek guidance from a cosmetic chemist or regulatory consultant.
Font Size and Legibility
The Information Standard requires that label text is legible under normal conditions of purchase and use. While there is no mandated minimum font size in the Standard itself, the ACCC interprets "legible" as meaning it can be read without magnification. As a general guideline, 6pt font is considered the practical minimum for ingredient lists on small products.
Animal Testing Ban
Since 1 July 2020, Australia has implemented a ban on the use of new animal test data for ingredients that are solely used in cosmetics. This means that if an ingredient is exclusively a cosmetic ingredient (not used in food, pharmaceuticals, or other applications), it cannot be assessed using new animal test data generated after this date.
For ingredients with multiple uses (for example, a chemical used in both cosmetics and industrial cleaning), there are also restrictions on using new animal test data β though the rules are more nuanced in these cases.
This change aligns Australia more closely with the European Union's long-standing ban and reflects growing consumer and regulatory sentiment against cosmetic animal testing. For most Australian soapmakers working with established cosmetic ingredients, this change has no practical impact on day-to-day operations β your suppliers are already working with compliant, cruelty-free ingredient safety data.
"Australia's 2020 animal testing ban for cosmetics signals a values shift in how our industry is regulated β and a growing alignment with what conscious consumers expect."
Your Practical Compliance Checklist
Here's a summary checklist for Australian soapmakers and cosmetic formulators selling commercially. Use this as a starting point β not a substitute for professional advice.
- Confirm your product is classified as a cosmetic (not a therapeutic good) and that all claims on labels and marketing are cosmetic-only.
- Determine whether you are a manufacturer, importer, or downstream user under AICIS and fulfil the applicable obligations.
- Verify that all ingredients in your formula are listed on the AIIC or otherwise compliant under AICIS.
- Register your business with AICIS if you are manufacturing or importing ingredients (not just buying from Australian suppliers).
- Ensure all ingredient documentation and Safety Data Sheets (SDS) are on file for every ingredient you use.
- Label all products in compliance with the Consumer Goods (Cosmetics) Information Standard 2020: INCI ingredient list, responsible supplier details, net contents, batch identifier, and required warnings.
- Review your social media and website copy to ensure no therapeutic claims are made about your cosmetic products.
- Keep business records as required by AICIS β introduction volumes, supplier documentation, and ingredient declarations.
- Confirm your product liability insurance covers your cosmetic products (highly recommended for all commercial makers).
- Consider engaging a cosmetic regulatory consultant if you are launching a new product line or are unsure about ingredient compliance.
Key Resources for Australian Makers
Navigating regulation is easier when you know where to look. Here are the official Australian government resources every soapmaker and cosmetic formulator should bookmark:
- AICIS β Getting Started: industrialchemicals.gov.au β Registration, obligations for importers and manufacturers, the five categories, and the AIIC search tool.
- ACCC β Cosmetics Product Safety: accc.gov.au β Labelling standards, the Consumer Goods (Cosmetics) Information Standard 2020, and enforcement information.
- TGA β Is My Product a Cosmetic or Therapeutic Good? tga.gov.au β Decision tools and guidance on cosmetic vs therapeutic classification.
- Industrial Chemicals Act 2019: The primary legislation underpinning AICIS β available via the Federal Register of Legislation at legislation.gov.au.
- INCI Names Lookup: The Personal Care Products Council's CIR database and the EU CosIng database are widely used to find correct INCI names.
Frequently Asked Questions
Do I need to register with AICIS to sell handmade soap in Australia?
If you are manufacturing or importing cosmetic ingredients for commercial purposes, you must register with AICIS. If you are purchasing pre-compliant ingredients from Australian suppliers and formulating finished products, you are a downstream user and generally do not need to register with AICIS β but you are still responsible for compliant labelling under ACCC rules.
What is the difference between a cosmetic and a therapeutic good in Australia?
Cosmetics are products designed to cleanse, perfume, change appearance, or protect the external body without making health claims. Therapeutic goods prevent, diagnose, or treat diseases. If your soap or skincare product makes therapeutic claims (e.g. "treats eczema," "antibacterial"), it may be regulated as a therapeutic good by the TGA β which carries significantly higher compliance obligations.
What labelling is required on handmade cosmetics sold in Australia?
Under the Consumer Goods (Cosmetics) Information Standard 2020, your labels must include: an INCI ingredient list in descending order of concentration; the responsible Australian supplier's name and address; net contents in metric units; a batch identifier or date; any required warnings; and all text in English.
Are natural and organic ingredients exempt from AICIS regulation?
Not automatically. All cosmetic ingredients β including natural extracts, plant oils, and botanicals β are classified as industrial chemicals under AICIS. "Naturally occurring chemicals" extracted without chemical change do qualify for some reduced obligations, but they are still classified as industrial chemicals and subject to the broader framework.
Can I claim my soap is 'antibacterial' or 'treats skin conditions'?
No β therapeutic claims like "antibacterial," "treats eczema," or "kills germs" bring your product under TGA jurisdiction rather than AICIS. TGA-regulated products require far higher standards of evidence, registration, and compliance. Stick to cosmetic claims: cleanses, moisturises, softens, conditions, perfumes.
What happened to NICNAS?
NICNAS (the National Industrial Chemicals Notification and Assessment Scheme) was replaced by AICIS on 1 July 2020. AICIS introduced a new risk-based, tiered categorisation system β five categories ranging from Exempted (lowest risk) to Assessed (highest risk) β replacing NICNAS's one-size-fits-all approach.
Do I need product liability insurance for my handmade soap business?
While product liability insurance is not legally mandated for cosmetic sellers in Australia, it is very strongly recommended. If a customer experiences an adverse reaction to your product, product liability insurance protects your business from claims. Many markets, craft fairs, and retail stockists will also require it before accepting your products. Speak with a business insurance broker about cover appropriate for your scale.
Source Compliant Ingredients with Confidence
All Soapmaid ingredients come with full Safety Data Sheets, INCI names, and Australian compliance documentation β so you can formulate with peace of mind.
Shop All Supplies SDS Provided Β· INCI Names Listed Β· Australian Sourced Β· Cosmetic GradeSupplies for Compliant Soap Making
High-quality, cosmetic-grade ingredients from Soapmaid β all sourced with Australian compliance in mind.
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Disclaimer
Recipes & Lye Calculations: All recipes, formulations, usage rates, and SAP values published on this blog are provided as a general guide only. Always verify every lye calculation independently using the Soapmaid Lye Calculator before making any batch. SAP values can vary between oil batches, suppliers, and processing methods. Soapmaid Australia accepts no responsibility for any errors, omissions, or outcomes resulting from the use of recipes or calculations published on this site.
Safety & Chemicals: Soap making involves the use of sodium hydroxide (lye / caustic soda) and potassium hydroxide β both highly caustic substances capable of causing serious burns. Always wear appropriate personal protective equipment (PPE) including nitrile gloves, safety glasses, and protective clothing. Work in a well-ventilated area. Keep children and pets away from your workspace. Never use aluminium containers or utensils with lye. Store chemicals safely and in accordance with all applicable Australian state and federal regulations.
Cosmetic Compliance: Information regarding cosmetic ingredients, labelling, and regulation is provided for general educational purposes only and does not constitute legal or regulatory advice. Australian cosmetics regulations are subject to change. Always verify current requirements directly with AICIS, the ACCC, and the TGA before selling cosmetic products commercially in Australia. Soapmaid Australia is not responsible for any compliance outcomes based on information published on this blog.
Skin & Allergy Sensitivity: Every individual's skin is different. Even natural, cosmetic-grade ingredients can cause reactions in sensitive individuals. Always perform a patch test before using any new soap, cosmetic product, or formulation on a wider area of skin. If irritation, redness, or an adverse reaction occurs, discontinue use immediately and seek medical advice if necessary. Soapmaid Australia accepts no liability for adverse skin reactions arising from use of products made using ingredients or recipes featured on this blog.
Health & Therapeutic Claims: Nothing published on this blog constitutes medical advice, and no information on this site should be used to diagnose, treat, prevent, or cure any health condition. Information relating to traditional, historical, or wellness uses of ingredients is provided for general educational context only. Always consult a qualified healthcare professional before using any substance internally or for therapeutic purposes.
Product Liability: Soapmaid Australia supplies raw materials only. The formulation, manufacturing, testing, labelling, and sale of finished cosmetic products is the sole responsibility of the maker. We strongly recommend that all commercial soap and cosmetic makers obtain appropriate product liability insurance before selling finished products to the public.
General: Information on this blog is provided in good faith and is accurate to the best of our knowledge at the time of publication. Soapmaid Australia makes no warranties, express or implied, regarding the completeness or accuracy of any content. We reserve the right to update or correct content at any time without notice. Use of this information is entirely at your own risk.
